mellomHost

Mellom products

mellomSimple technology for accommodation and small businesses Mellom HostYour booking website, built to measureAvailable Mellom GuestOnline check-in and SES.Hospedajes registrationAvailable Mellom InvoiceInvoices for any freelancer or businessSoon

In production · Built to measure for you

Your booking website, built to measure. And working from day one.

It’s not an off-the-shelf product where you change a few things. We have the modules ready (bookings, payments, emails, cancellations, sync with the booking platforms, and the panel), and we use them to build your property’s website from scratch.

  • Booking with no sign-up and nothing to install
  • Mobile payment: Bizum, Apple Pay, Google Pay
  • Automatic emails and cancellations
  • Synced with Booking and Airbnb
  • Your phone doubles as a card terminal
  • Everything from your phone
Tell us about your property See how it works

All the screens on this page are screenshots of the real system, with the name, photos and data replaced by sample ones. They’re shown in Spanish; the guest-facing website comes in seven languages.

Payment step of a website made with Mellom Host, on a phone: a summary of the stay (double room, 2 nights, €146), an offer code field, a choice between card and wallets (Visa, Mastercard, Apple Pay, Google Pay, PayPal, Link) or Bizum, and the button “Confirmar reserva · €146” (confirm booking).
New direct booking16–18 Oct · 2 guests · €146
Paid with Bizumno account, nothing to install

Not a template

Your website, built from scratch. On top of something that already works.

Every property is different: its rooms, its seasons, the way it takes payment and its cancellation policy. That’s why we don’t hand you a panel to set up yourself: we build the website for you, with your brand and your photos, on top of modules that are already handling real bookings.

01

You tell us about your property

What your property is like, how you take payment, where your bookings come from today and what you’d like to run on its own.

02

We build it to measure

Designed from scratch with your brand, your photos and your own words, in whichever languages you want. With your prices, seasons and policies.

03

We hand it over up and running

On your domain, connected to your Stripe account and to the platforms you use. We show you around the panel and you’re all set: there’s nothing to configure.

  • Booking engine
  • Payments with Stripe
  • Bizum, Apple Pay and Google Pay
  • 12 automatic emails
  • Cancellation with automatic refund
  • Sync with Booking, Airbnb, Vrbo and Expedia
  • Owner panel
  • Taking payment with your phone
  • Payment links and QR codes
  • Daily takings and Excel for your accountant
  • Invoices
  • Customers
  • Expenses and profit
  • Reports
  • 7 languages
  • Online check-in with Mellom Guest
  • Electronic locks (in development)

For your guest

Booking with you, easier than on any platform.

No account to create, no card to save and no app to install. Your guest finds you, chooses and pays with their own phone, and within a couple of minutes has the confirmed booking in their inbox.

  1. Home page of a website made with Mellom Host, on a phone: the property’s name, the language selector, a headline with its description, and the buttons to book a room and to see the rooms.
    1

    They reach your website

    From a search engine, from your social media or because someone recommended it. They come straight to your website, with your name, your photos and your price.

  2. Step 2 of the booking: for 2 nights from 16 to 18 October, the double room at €146, the double with two beds at €146 and the triple at €190, each with its description.
    2

    They choose dates and a room

    They see real availability and the price straight away, in sync with all your platforms.

  3. Payment step: total €146, a choice between card and wallets (Apple Pay, Google Pay, PayPal) or Bizum, and the button to confirm the booking.
    3

    They pay with their phone

    Bizum (Spain’s instant mobile payment), Apple Pay, Google Pay, PayPal or card. No need to get their card out if they’d rather not, and no account to create.

  4. Booking confirmation email on a phone: reference, room, arrival and departure dates, nights, guests, total paid, check-in and check-out times, and a link to cancel.
    4

    Booking done

    They get the confirmation with all the details and their link to cancel if something comes up, in line with your policy.

The difference, step by step.

Finding youWhen they’re looking for a place to stay
On a platformYou appear in a list, next to dozens of properties competing with you.
On your websiteThey reach your website through your name, your social media or a recommendation, without going through anyone.
Before bookingWhat they’re asked to do
On a platformUsually, create an account and verify their email.
On your websiteNothing. They choose dates and a room, and carry on.
PayingThe last step
On a platformThey save a card to their profile and, often, end up in the platform’s app.
On your websiteThey pay with their phone: Bizum, Apple Pay or Google Pay. Or by card, if they prefer.
If something comes upAnd they have to cancel
On a platformThey write to the platform and wait.
On your websiteThey cancel with their link and the refund goes out by itself, in line with your policy.
What you payOn each booking
On a platformA commission on every booking: on the platforms, around 17%.
On your websiteNo platform commission. The booking and the customer are yours.

For you

You get the notification. And that’s it.

When a booking comes in, you get a notification with all the details. It’s already paid, already in your calendar, and those dates are already closed on the platforms. You don’t have to confirm anything, copy it over by hand or chase anyone for payment.

  • Automatic emails, with your brandingConfirmation, a reminder before arrival, one after the stay and your summaries. Twelve in all.
  • Cancellations without phone callsEvery guest has their own link. If they cancel, the refund goes out automatically in line with your policy and the room is free again.
  • Free sync with the platformsBooking, Airbnb, Vrbo and Expedia, every 15 minutes via iCal. Without paying for a channel manager.
  • Everything on your phoneThe “Today” screen tells you who’s arriving, who’s leaving and what’s still to be paid.
Notification email to the owner: new booking, with the reference, the guest, the room, the dates, the nights and guests, the total and the guest’s notes.
The Today screen (“Hoy”) of the panel on a phone: 3 of 8 rooms occupied, 2 arrivals, 1 departure and €146 taken today; each arrival shows its channel (website or Booking), whether it’s paid and whether check-in is done, with a button to mark the guest as arrived.
  1. Page for cancelling the booking from the link in the email: the booking, its dates and the notice that the full amount (€146) will be refunded, with the button to confirm the cancellation.

    Guests cancel on their own, with their link

    The guest sees how much they’ll get back before confirming. You don’t have to do anything.

  2. The panel’s calendar on a phone: rooms in rows and days in columns, with the bookings colour-coded by channel: website, Booking, Airbnb or manual.

    A single calendar

    Bookings from your website and from each platform, each in its own colour. Tap a free day to note down a phone booking.

  3. The page of a booking from Booking in the panel: unpaid, with the buttons to charge €219 and to check in, the guest’s details, the stay, the assigned room, and what’s been paid and what’s outstanding.

    A page for every booking

    Guest, stay, room, extras, payments and invoices, on one screen. And a button for everything.

Taking payment at the front desk

Your phone is the card terminal.

Take payment for the stay or an extra with your own phone: the guest taps their card, phone or watch, and that’s it. You save yourself the card terminal and its monthly fee, and the payment is recorded automatically on the booking and in the day’s takings.

  • Tap to Pay on your phoneWith the Stripe app. No devices to buy or rent.
  • Not in front of you? QR or linkShow them a QR code or send them a payment link on WhatsApp.
  • Virtual cards from BookingYou charge them from the booking’s page, without copying numbers.
  • Your takings, up to dateWhat you’ve taken by day and by month, by payment method, with an Excel file for your accountant.
The panel’s payment screen: a stay of €219, a choice of how to take payment, with the phone (Tap to Pay) or with a QR code or link, and the button to charge €219 with the Stripe app.
The day’s takings in the panel: what was taken today, the transactions, the month’s total by payment method (Stripe on the website, card on the phone, Bizum…) with its Excel file for the accountant, and what’s still to be collected.

Fully automated

With Guest and Invoice, everything runs itself.

Add Mellom Guest and Mellom Invoice and there’s nothing left to do by hand: online check-in, the booking and the traveller report to SES.Hospedajes (the Spanish Ministry of the Interior’s system), the invoice for every payment, a record for every customer, your expenses, your profit and the month’s figures.

  • Online check-in and SES, on autopilotBookings from your website are reported to SES.Hospedajes on their own, the guest checks in on their phone before arriving, and the traveller report goes out without you lifting a finger.
  • Invoices, customers and expensesEvery payment generates its invoice, every guest has their own record and expenses are logged with a photo of the receipt.
  • Profit and reportsIncome minus expenses by month, quarter and year. Occupancy, average price and what each channel costs you.
  • In development: electronic locksThe room is assigned automatically, a temporary access code is created and it’s sent to the guest.

You keep the human part.
(And the cleaning, mind you.)

The month’s reports in the panel: occupancy, nights sold, accommodation revenue, average price per night, revenue per available room and bookings, plus revenue by channel (website, Booking, Airbnb) and what each one costs.
The month’s profit in the panel: invoiced income minus expenses, the VAT to offset, invoices issued by VAT rate and expenses by category.

Phone, tablet or computer

Everything from your phone. Or from wherever you like.

The website, the panel, Guest and Invoice work the same on a phone, a tablet or a computer. Nothing to install: you log in and get to work.

The same panel on a computer: the Today screen with the side menu, the day’s figures, arrivals and departures, and alerts about what needs attention.

In production

None of this is a prototype.

Mellom Host has been running for months at a real property, with real bookings, payments and cancellations. What you see on this page are screenshots of that system, with the name, photos and data changed.

When we build your website, you start from something that’s tested every day: your project is the part that makes you unique, not reinventing what already works.

12automatic emails, for your guests and for you
7languages on the website: Spanish, English, French, Portuguese, Catalan, Galician and Basque
15minbetween syncs with Booking, Airbnb, Vrbo and Expedia
0accounts and apps your guest has to create or install to book

From someone who already uses it

Review by Mónica, from Hotel Rural Tía Margot

“An investment that pays for itself very quickly.”

Direct bookings go up and you save on card terminals, on channel managers and on hours spent doing invoices. You take payment for extras with your own phone, as if it were a card terminal, and it does all your accounting for you. Good investment.

MónicaHotel Rural Tía Margot

It pays for itself

How much are commissions costing you?

Every booking that comes in through your website instead of a platform is a commission you don’t pay. That’s why your website pays for itself. Move the sliders and see for yourself.

Estimated yearly saving

€2,040

in commissions, if 40% of those bookings came through your website.

Commissions today · €5,100
With more direct bookings · €3,060

A rough estimate. It doesn’t include the price of your website or card payment fees.

Made-to-measure quote

Tell us about your property.

What your property is like, where your bookings come from today and what you’d like to run on its own. We’ll reply with a proposal and a quote, with no obligation.

  • For your propertyRural houses, apartments, guesthouses and hotels.
  • A real person repliesSomeone from the team, not a bot, with a proposal made for you.
  • Only need check-in?Mellom Guest is available today.

We will only use your details to reply to you. More information in the privacy policy.